Volume VIII, Number I
January/February 2004

For Current And Emerging Thought Leaders And Senior Management

Features  
 

MAKING METRICS MATTER
By Robert H. Stambaugh
2
 
 

HIDING IN THE AVERAGE:
WHY HUMAN CAPITAL METRICS MUST BE
DISAGGREGATED TO BE EFFECTIVE
MANAGEMENT TOOLS
By Andrea Kropp

13
   

METRICS FOR MEASURING
OUTSOURCING EFFECTIVENESS
By Dr. John Sullivan
18
    
 
 

JUSTIFYING HRIS INVESTMENTS POST Y2K:
IDENTIFYING SOURCES OF VALUE
By Kevin D. Carlson, Ph.D.

22
 
  THE WHAT,WHY,ANDWHY NOT
OF HRM OUTSOURCING
By Naomi Lee Bloom
29
   
  Publishing Information  
 


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IHRIM 2004 Conference

April 15-17 Orlando, Florida

Visit www.ihrim.org
Departments
1 From The Editor
Karen V. Beaman
38 VISIONS OF THE FUTURE:
The Bodleian and
the Bodhi Tree
By Robert H. Stambaugh
41 EUROPEAN LEGAL:
Data Protection —
Transfer of Data
By Phil Jones
46 WORKING IN A VIRTUAL
TEAMING ENVIRONMENT:
Creating and Leading Virtual
Teams using a “Team Capital”
Model,The “Audiences Project”
Case Study—Part Two
By Stephen Troutman and Gerald Falkowski
INTERNATIONAL
PERSPECTIVES
54 CROSS-CULTURAL
PERSPECTIVES:
HR AND CROSS-CULTURAL
SENSITIVITY
By Synco Jonkeren
57 E-recruitment in Australia and New Zealand
By Laura L. Randell
   

 

 

 

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