Volume VII, Number 5
September/October 2003

For Current And Emerging Thought Leaders And Senior Management

Features

GLOBAL SHARED SERVICES: WHERE HAS IT COME FROM?
WHERE IS IT TODAY? WHERE IS IT GOING?

By Jay F. Stright, Jr.
5

  SHARED SERVICES— THE GATEWAY TO OUTSOURCING
By David Dell and Glenn Davidson
12
 

GLOBAL SHARED SERVICES STRATEGY FOR THE NEW GENERATION
By Bruce Jordan.
15

SHARED SERVICE AND HR
By Thomas Otter
22

EXANDING SHARED SERVICES THROUGH EFFECTIVE GLOBAL HR GOVERNANCE
By Paul James Tom
33

HRIS: HUMAN RESOURCE INTANGIBLE SYSTEMS
By Robert H. Stambaugh
37

THE BIG 12 PERSONALITY TRAITS: WHAT EVERY HR PROFESSIONAL NEEDS TO KNOW
By Edward Hoffman, Ph.D. and Marcella Bakur Weiner, Ph.D.
48

Departments  

FROM THE Editor
By Karen V. Beaman, Jeitosa Group International
AN OVERVIEW OF ARTICLES IN THE ISSUE
1

VISIONS OF THE FUTURE: What Would Jay Say?
By Robert H. Stambaugh
2

OUTSIDE THE BOX HR SOLUTIONS: How can I tell if I am being strategic? The Definition of Strategic HR
By Dr. John Sullivan
53

WORKING IN A VIRTUAL TEAMING ENVIRONMENT: Creating and Leading Virtual Teams Using a “Team Capital” Model and some Change Management
By Stephen Troutman and Gerry Falkowski
57

EXECUTIVE SUMMARIES
76

INTERNATIONAL PERSPECTIVES  

A NEW APPROACH TO INTERCULTURAL MANAGEMENT TRAINING: BUILDING INTERCULTURAL COMPETENCE
By Ursula Brinkmann and Oscar Van Weerdenburg
63

HOW TO IMPLEMENT A GLOBAL HUMAN CAPITAL MANAGEMENT DATABASE STRATEGY AND STILL REMAIN COMPLIANT
By Elizabeth Wilson.
69

   
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