Volume XIII, Number 1
2009

For Current And Emerging Thought Leaders And Senior Management

IN THIS ISSUE:
Strategic HRO: Lowering Costs and Adding Value

 

Cover-Photo

FROM THE EDITOR’S DESK

AN OVERVIEW OF ARTICLES IN THE ISSUE

1

HR’S TIME TO SHINE: CHALLENGING ECONOMY SPELLS OPPORTUNITY TO DEMONSTRATE VALUE
By Synco Jonkeren, EquaTerra
3

  THE HUMAN RESOURCES OUTSOURCING INDUSTRY LANDSCAPE:
LESS COMPLEXITY DRIVES RENEWED GROWTH

By Phil Fersht,AMR Research
8
 

HRO: THE RIGHT THING TO DO NOW? YES, BUT….
By Sean Keaton, Joel Harrison and Katherine Soanes, Milbank Tweed Hadley and McCloy, LLP
13

DELIVERING EXCELLENT SERVICE THROUGH THE VIRTUAL SHARED SERVICE CENTRE
By Caroline Brown,Tata Consultancy Services
20

LEARNING OUTSOURCING: THE NEXT GENERATION
By John G. Higgins and Craig Mindrum, Ph.D.,Accenture
25

THE ROLE OF TECHNOLOGY IN HRO – MAKING THE RIGHT CHOICES
By Yvette Cameron and Gianni Giacomelli, SAP
32

ENABLING HR TRANSFORMATION IN THE EUROPEAN PUBLIC SECTOR:
E-HR AND OUTSOURCING

By Ahmed Limam, HR Access Solutions
41

   
Publishing Information
Editorial Policy
 
 

Username:   Password: