IN THIS ISSUE:
Strategic HRO: Lowering Costs and Adding Value
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FROM THE EDITOR’S DESK
AN OVERVIEW OF ARTICLES IN THE ISSUE |
1
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HR’S TIME TO SHINE: CHALLENGING ECONOMY SPELLS OPPORTUNITY TO DEMONSTRATE VALUE
By Synco Jonkeren, EquaTerra
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3 |
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THE HUMAN RESOURCES OUTSOURCING INDUSTRY LANDSCAPE:
LESS COMPLEXITY DRIVES RENEWED GROWTH
By Phil Fersht,AMR Research
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8 |
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HRO: THE RIGHT THING TO DO NOW? YES, BUT….
By Sean Keaton, Joel Harrison and Katherine Soanes, Milbank Tweed Hadley and McCloy, LLP |
13 |
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DELIVERING EXCELLENT SERVICE THROUGH THE VIRTUAL SHARED SERVICE CENTRE
By Caroline Brown,Tata Consultancy Services |
20 |
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LEARNING OUTSOURCING: THE NEXT GENERATION
By John G. Higgins and Craig Mindrum, Ph.D.,Accenture |
25 |
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THE ROLE OF TECHNOLOGY IN HRO – MAKING THE RIGHT CHOICES
By Yvette Cameron and Gianni Giacomelli, SAP |
32 |
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ENABLING HR TRANSFORMATION IN THE EUROPEAN PUBLIC SECTOR:
E-HR AND OUTSOURCING
By Ahmed Limam, HR Access Solutions |
41 |
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Publishing Information
Editorial Policy |
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